TRAY Handheld

Let servers take orders & payments remotely and increase revenue, tips and security

If you have mobile staff taking orders, the TRAY Tablet is for you. If you don't, you'll want to think about hiring. That's because TRAY Tablet has almost immediately increased sales 20% for high-volume venues without any increase in personnel costs. Make your servers the happiest they've ever been by giving them the easiest-to-use handheld POS, and increasing tips 5-10%. 

Eliminate walking times and cut order entry times with the most reliable tablets in the Industry, that are the easiest to use and fastest to take orders with. See your servers transform into customer experience experts, and forget about theft and wrong order waste. You can even have your customers enter their email to get a receipt (or pair with our compact, wearable bluetooth receipt printer)! 

TRAY Tablet is a highly sophisticated yet extremely easy-to-use and intuitive order taking and monitoring device. Staff can pick it up in a few hours and once they start using it they'll never want to stop.


Hardware

  • Share tablets between multiple staff

  • Check-in/out with “quick code”
  • Wireless operation with nightly charging
  • Combined magnetic/EMV card reader
  • One-hand operation strap, case
  • Optional wireless compact wearable receipt printer 

Ordering

  • Real-time menu updates
  • Fully searchable menu
  • Quickly re-order popular/recent items
  • Item/order special instructions
  • Adjust order totals (discounts/extras)
  • Cash/card/mixed tabs
  • Real-time order status notifications

Order management

  • Built-in real-time order monitor
  • Orders by stage, orders by table
  • Full order details
  • Configurable accept/reject option

Tab management

  • Open tab reminders
  • See open tabs and balances
  • See past tabs
  • Split tabs to cards/cash
  • Adjust tab total (discounts, extras)

Payment management

  • Cash, credit card, tab, TRAY tab options
  • Let users sign on-screen and assign tip
  • Let users enter email/phone
  • Let users select printed/emailed receipt

Receipts

  • Emailed or printed receipts
  • Split-receipts for split tabs
  • Signature printed on receipt

Reporting

  • Current/past day reports
  • Orders, payments, cash owed reports
  • On-screen and printed reports