Mobile Ordering System (MOS)
for the Point of Sale

From food and drinks, to wait list management, to advance reservations, to valet, room service, pool service, etc. TRAY is the most versatile, complete and easy to use system on the market for order taking.

 
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Go MOBILE

From servers, to valets, our mobile tablets run flawlessly on a choice of hardware and enable sales on the go, provably increasing revenue 20-60%. Your servers will pick the up and never let them down again.

Get with the times

Let your guests skip the line at the concessions, the bar, their table, or any line. They'll love the extra information and will be able to get the receipt emailed or printed.

Stay anchored

Simple to use yet powerful, our fixed terminals will let you handle cash, tabs, split payments, and use features found nowhere else such as smart inventory management and system monitoring.


 

Receive Orders Anywhere

With the most flexible order receiving system available anywhere, you'll be able to receive orders in a format familiar to your staff, without having to change your operations. You can use TRAY with your existing POS by adding a TRAY printer or tablet or you can replace it with the advanced TRAY POS.

 

 

Smart Printer will fit right in

All you need is our smart printer(s) and you can start receiving TRAY orders anywhere, tomorrow. Put one in your kitchen and one in the bar, and you have the simplest and most powerful mobile ordering system ready to go. Accept/reject orders, assign tips and print reports all in one simple to use device. And integrate emailed reports straight to your financial system.

Go Paperless With our Order Monitor

All you need is our smart printer and you can start receiving TRAY orders anywhere, tomorrow. Put one in your kitchen and one in the bar, and you have the simplest and most powerful mobile ordering system ready to go. Accept/reject orders, assign tips and print reports all in one simple to use device.

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Integrate with your legacy systems

Do you already have a legacy POS you're invested in and want to transition gradually? From reporting all the way to menu and order-level integration, TRAY is the most connected system available and will get you wishing for more. Let orders print at your own printers or just use your POS for item-level reconciliation and menus. Or integrate with your financial system only. Be warned though: you'll want to switch to TRAY POS in no time.

 

 

 

 

 

 


An MOS is the natural evolution of traditional POS systems. Optimized for taking orders from thousands of terminals concurrently, an MOS should be able to handle on-premise orders from staff and hundreds or even thousands of patrons without requiring changes to existing operations. There are many key difference between a POS and an MOS:


Scale

Because of the large scale, an MOS cannot afford to reboot or take all terminals down for simple configuration changes such as menu updates, pricing changes, new staff, new locations, etc. These must happen instantaneously.

Capacity

Due to the large capacity of the computer infrastructure required, an MOS cannot use traditional client-server technologies and needs to be cloud-based, not back-office based.

Load balancing

Because it needs to accept orders from thousands of sources an MOS needs to know how to balance the orders without overwhelming the staff, while still maximizing revenue and returns.

Interactivity

Since staff is not entering all orders and there may not be face-to-face interaction before the order is placed, an MOS needs to be able to provide real-time feedback to the user that their order has been accepted by a human. 

Security

Because an MOS is designed to accept orders from everyone, security and privacy need to be a top concern. An MOS need to be fully encrypted, use authentication and protect user privacy.

TRAY was built for Mobile and Cloud

Unlike first generation POS systems (built for PCs) and second generation POS systems (built for the cloud, but for which mobile devices were an after-thought), TRAY is a third generation system designed and built from the ground up for Mobile devices with a Cloud-based back end.  This mean that it runs native on mobile devices and uses a modern architecture to achieve the perfect balance of usability, scalability and an astoundingly beautiful and seamless user experience. TRAY meets all the requirements of a true MOS and has additional benefits not found in any other Enterprise-class systems or POS systems available today:


Flexible

Unlike other systems TRAY can operate without any POS system, alongside any POS system as its MOS (Mobile Ordering System), as a backup POS or as a full POS replacement.

Plug-and-play

Forget long waits. TRAY can be up an running fully configured on location anywhere in the United States in five business days from the time of the agreement. Don't believe us? Sign up now and let us prove it.

Interactive

TRAY has a unique and patented ability to provide real-time order acceptance notifications right from the printer. This ensures seamless integration with most F&B operations, low staff learning curves and full ABC compliance.

Portable

Unlike traditional or second generation systems, TRAY doesn't require any wiring, doesn't rely on your internet or Wi-FI network and doesn't go down when power goes down.

Social

Who says mobile says social and no MOS can be complete without a serious social side. TRAY has a unique built-in social network, enabling users to chat with other TRAY users and send each other gifts from any menu, as well as posting to FB. It's truly Millennials-ready.


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With TRAY we are able to address the whole user experience and provide real Hospitality.
— Hunter Hall