TRAY is the only system you'll need

From food and drinks, to ticketing and wait list management, walk-in reservations, valet service, room service, pool service, etc. TRAY is the most robust, versatile, complete and easy to use system on the market. Perfect for the Enterprise or the SMB, TRAY comes with a fully customizable loyalty system, push-notification based promotions and a lot more.

 

The back-bone of the TRAY system, intuitive, powerful and fully configurable, TRAY HQ is the state of the art in Enterprise-class, large-scale hosted Mobile Ordering Systems.

Fully or partially managed by us, you'll enjoy the convenience of securely accessing all your reports from anywhere, managing your entire system in real time across multiple locations and easily setting up and running marketing and loyalty programs for your patrons.

You can use TRAY without ever accessing HQ or you can take advantage of the full power of our modern highly customizable interface and use it daily to keep fine tuning your business. With HQ, the possibilities are endless.


Access

  • Access from any browser or smart phone
  • Log in as owner/manager
  • Monitor and manage multiple venues

Email alerts

  • Printer status, device status
  • New, delayed, rejected orders
  • Low inventory
  • Staff check in / check out

Daily emails

  • Sales by table, staff, category
  • Stock on hand

Monitoring

  • Active orders, open tabs, stock on hand
  • Checked-in users / staff

Menus

  • Intuitive, easy to use menu editor
  • Item and menu picture support
  • Unlimited menu & price schedules
  • Multi-item edit operations (price, etc.)
  • Bulk-add/quick-add features
  • Menu importing

Loyalty

  • Points built into-menu edit
  • Easy to setup reward system

Reporting

  • Menu mix, product mix
  • Staff, category, user reports
  • Export any report to XLS, CSV, PDF
  • Run reports across multiple venues

Categories

  • Age restrictions
  • Category-level tax
  • Split orders by category

Inventory

  • Low quantity/expired email alerts
  • Batch-level costs and true cost math
  • Export any report to XLS, CSV, PDF
  • Tally inventory across multiple venues

Promotions

  • Set up one-time or recurring promos
  • Specify date ranges, quantities, codes

User database

  • New users, top users
  • Sales by user, user statistics
  • User preferences and orders
  • User favorites and likes
  • Notifications for new promos